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Process Consulting

Process Consulting

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Australia, Beachborough
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Description
The most important criteria for the success of any consulting project should be the results. So we employ consulting techniques that emphasise just that.

By partnering with you, we work together to achieve just the kind of results that you want for your company or team. We bring our expertise in consulting and achieving those results together with your expertise in your business.

Edgar Schein, originator of the Process Consulting approach, defined it as: "Process Consulting is a set of activities on the part of the consultant that help the client to percieve, understand, and act upon the process events that occur in the client's environment in order to improve the situation as defined by the client."

Using this approach, we eschew management fads and simplistic trends that adopt a cure-all, bandaid approach for all clients at all times. Organisations, businesses and people are simply too varied for one-size-fits-all approaches that don't take that variation into account. Thus, you won't find us bandying about the latest trendy phrases as though these approaches will solve all your problems. We believe in the intelligent application of approaches relevant to your context that will yield the best results.

Combined with our process improvement and performance improvement methodologies, you are getting world class partnership and expertise in how to uncover potential and realise greater performance, as reflected in our proprietary 7-Step Lamplighter People Performance Improvement System™. Unlike the management fads that make the rounds, our performance improvement system is a rigorous methodology for unleashing potential within your business.

Q: But what exactly will you do?

That depends entirely on your situation and what we uncover as we proceed through the process for your company. It is no use us promising in advance to provide you with three interviews, a survey, two focus group sessions, five days of coaching and a workshop because these may be entirely inappropriate, unnecessary or at worst harmful to the achievement of our shared goals. That's why the focus on us partnering to create the results is the most important criterion for success.

Before we even begin our project, we will work with you to establish the objectives, measures of success and overall value of this project to your organisation. This process alone is of significant value to most business leaders and will help you to determine what we will achieve together and to know when we have achieved it.

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