Receptionist and Customer Service Enhancement Courses

Your Receptionist is the face and the voice of your business and the key to your success in being able to make a positive first impression. Suzan Johnston Australia can give your Receptionist the polish and professional edge required!

Course Contents
Front Office/Reception Training
Telephone Techniques
Speech Enhancement
Business Etiquette
Time Management
Meeting/Greeting ClientsCustomer Service Skills
Successful Client Liaison
Dealing with Difficult People
Grooming & Image Development

Duration
Intensive 2 Day Course